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Shipping and returns

Last updated 19 October 2026

Every bottle ships from Amazon's US warehouses in its own striped gift box.

Where we ship

Within the United States. We don't ship internationally yet.

Delivery for orders on brevasoap.com

Orders leave the warehouse within 1 business day, and you'll get an email with tracking once yours is on its way.

Sending a gift

Enter their address at checkout and add a gift note if you like; we print it on the packing slip. The packing slip shows no prices, and the gift box travels inside a plain outer box, so the surprise stays a surprise.

Sales tax

Orders shipped to New York include New York sales tax, shown at checkout before you pay.

Wrong letter or damaged bottle

Email returns@brevasoap.com with your order number and a photo within 14 days of delivery. We'll send a replacement or refund you, whichever you prefer. You don't need to send anything back.

Changed your mind?

You can return unopened bottles within 30 days of delivery. Email returns@brevasoap.com with your order number first and we'll tell you where to send them. Return shipping is paid by you. Once the bottles reach us, we refund them to your original payment method. The original shipping charge isn't refunded. For hygiene reasons, we can't take back opened soap.

Orders placed on Amazon

If you bought through Amazon.com, delivery and returns follow Amazon's policies: use "Return or replace items" on your Amazon order. If the letter is wrong or the bottle arrived damaged, email us as well and we'll help.

Questions

info@brevasoap.com. We reply within 1–2 business days.